General

Where can I buy your products?

In Germany you can get all the bars, as well as the pralinis (except Cashew Choc Caramel and Creamy Coconut) and the classic spreads at Alnatura. Our products are also listed at Basic Bio-Supermarkt, Bio Company, Super Bio-Markt, LPG, Vollcorner Bio, Budnikowsky and in some Rewe and Edeka branches. In Austria you can find our Lini's Bites products at BIPA and Prokoop, and in Switzerland also at Alnatura.

If one of the markets mentioned in your area does not offer Lini's products, you can conveniently order all products here to your home.

Where can I contact you if I have questions or comments?

If you have any questions about the ordering process, an order you have placed, our products or if you have any feedback for us, you can always send us a message at info@linisbites.com . Our customer support is available Monday to Friday between 9 a.m. and 5 p.m. and will deal with your request as quickly as possible. Inquiries received on weekends or public holidays will be processed from the following working day.

Which countries do you deliver to?

We deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Great Britain.

Can I cancel or change my order?

Since we now have our own logistics and are busy packing packages every day, depending on the order volume and time of day, it may be that your order is already on the way and unfortunately can no longer be processed. 📦

Therefore, after placing your order, please contact our customer service at info@linisbites.com as soon as possible with all possible information (name, address, order number) so that we can act quickly! ☺️

Should I be worried about my products if I order on hot days?

No, don't worry, we offer free refrigerated shipping on hot days (free shipping for orders over €45, before that €3.85 as usual with no extra charge).

How do I dispose of the packaging correctly?

Different packaging is used for our products to ensure they are optimally protected from external influences.

We currently use a composite of different plastics for our bars, which only fulfil their intended function and keep the product fresh when combined. The packaging of the bars should therefore be disposed of in the residual waste.

For the Pralinis, we were already able to use recyclable packaging and thus a more sustainable option. We are constantly looking for more sustainable packaging options and are actively working with various partners. We are testing new materials in order to find more sustainable alternatives in the future that at the same time meet all product protection and food safety requirements.

Our winter editions

When will the winter editions be available again?

From Sunday, October 22nd, 2023 at 10am, the winter editions of 2021 and 2022 will be available again in our online shop! ❄️

How long will the winter editions be available?

The winter editions will be available until at least the end of the year and will sweeten the winter and Christmas season for you. ❄️🥰

Will the winter editions also be available to purchase offline?

Since these are limited editions, the winter editions will initially be available exclusively in our online shop. :)

One of my winter spreads has some oil on top. Is this normal?

Since this is a natural product with a high nut content, it can unfortunately sometimes happen that the oil from the nuts settles on top. By stirring well, your spread will regain its homogeneous and creamy consistency! 😇

How are the prices of the winter spreads composed?

Our products are all organically certified and consist exclusively of high-quality ingredients. Our two winter spreads in particular have a very high nut content of 89% (gingerbread cream) and 78% (speculoos cream) and are
vegan, organic certified, gluten-free and free from refined sugar, palm oil,
soy or additives. 🌱 Since these are limited editions,
We do not produce large quantities, which is why we unfortunately cannot offer the products at a cheaper price at this time.

What is special about the winter spreads?

Our two winter spreads in the flavours
“Spekulatius” and “Lebkuchen” each contain only 4-5 ingredients and have a
very high nut content! The gingerbread cream is also only sweetened with dates. They are vegan, organic-certified, gluten-free
and free from refined sugar, palm oil, soy or additives. 🌱

What can I use the winter spreads for?

Our spreads taste particularly good as a topping on
Porridge, yoghurt, pancakes or waffles, but are also perfect as a sweet spread or as an ingredient in delicious baking recipes. 🥰

More FAQs about

You can't find a suitable answer to your question?

Please send us an email with your request. Our friendly customer support team will get back to you within 48 hours.

Write to us at the following email address:

info@linisbites.com